With classes moving entirely online – that’s right, there will be no classes taking place on campus, rather all course work is available via Canvas – we understand the stress you are under moving from face-to-face to remote learning. Please consider the following necessities as you think about your preparations for adjusting to remote instruction:
Access to a computer, Chromebook, or other device capable of accessing Canvas and your Statesman Mail (Outlook).
Note: Smartphones and tablets are often not substitutes and lack compatibility or capability necessary for online coursework.
Operating System: Windows 8 or higher, Mac OSX 10.13 or higher
Software: MS Office 2019 or Office 365 (preferred), Adobe Reader, Adobe Flash o Browsers: Google Chrome (preferred) or Mozilla Firefox (preferred).
Note: Popup blockers need to be disabled for Canvas.
Access to a reliable and speedy Internet connection.
Open a browser and locate the website you need.
Log into your RBC email, Canvas, and Banner accounts.
Open, create, and save a Word document.
Open a PDF file.
Open, create, and send an email.
Attach a file to an email or Assignment in Canvas.
In need of a device for your remote classes? Contact the Library at email@example.com to check out a Chromebook for the remainder of the semester.
Having issues with SAM, Statesman Mail, Canvas, etc.? Contact STAC at 804-862-6401 or STAC@rbc.edu.
Having issues with technical products being used within your course? Contact your your instructor. Contact information can be found in your Canvas course.
If your faculty member is using Zoom for your course, you can test your Zoom connection here.
You have access to Word, PowerPoint, Calendar, and more through RBC’s subscription to Office 365. All these tools can be found by logging into Statesmen Mail and click the menu button in the upper-left corner of the screen:
For all online tutoring services, students should plan for a response within 24 hours.
Smarthinking Tutoring is available in all Canvas sites on the left-side panel of each course. This service is available 24/7.
The Writing Center is available by submitting questions via email at firstname.lastname@example.org, though they are encouraged to use Smarthinking for proofreading and copy editing.
Math & Science Tutoring will be shared on a later date. Until then, please use Smarthinking Tutoring.
Concerned about access to course materials? VitalSource Helps is a program designed to support students and instructors who may have lost access to course materials due to a campus moving to distance learning to prevent the spread of COVID-19. This program is made possible by the leading publishers and resellers in US higher education. The program offers free access to tens of thousands of eBooks through May 25, 2020 to students and instructors at impacted 2 and 4-year non-profit institutions in the US.
Advising is still available. Please contact your Learner Mentor to set up an appointment.
The RBC Library is operational and available to you. Please visit the Library Support: COVID-19 page for information on building hours and services. Services available remotely include, but are not limited to: