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Student Resources for Remote Learning : Student Resources for Remote Learning

A guide for RBC students taking remote courses.

Student Resources for Remote Learning

Student Resources For Remote Learning

Remote Course Work

With classes moving entirely online – that’s right, there will be no classes taking place on campus, rather all course work is available via Canvas – we understand the stress you are under moving from face-to-face to remote learning.  Please consider the following necessities as you think about your preparations for adjusting to remote instruction:

  • Access to a computer, Chromebook, or other device capable of accessing Canvas and your Statesman Mail (Outlook).
    • Note: Smartphones and tablets are often not substitutes and lack compatibility or capability necessary for online coursework.
  • Operating System: Windows 8 or higher, Mac OSX 10.13 or higher
  • Software: MS Office 2019 or Office 365 (preferred), Adobe Reader, Adobe Flash o Browsers: Google Chrome (preferred) or Mozilla Firefox (preferred).
    • Note: Popup blockers need to be disabled for Canvas.
  • Access to a reliable and speedy Internet connection.
  • Ability to:
    • Open a browser and locate the website you need.
    • Log into your RBC email, Canvas, and Banner accounts.
    • Open, create, and save a Word document.
    • Open a PDF file.
    • Open, create, and send an email.
    • Attach a file to an email or Assignment in Canvas.
    • Save your files to accepted file types.
      • NOTE: Acceptable file types: .doc, .docx, .xls, .xlsx, .ppt, .pptx, .pdf, .rtf

Need Internet Access?

Technical Support

In need of a device for your remote classes? Contact the Library at to check out a Chromebook for the remainder of the semester. 

Having issues with SAM, Statesman Mail, Canvas, etc.? Contact STAC at 804-862-6401 or

Having issues with technical products being used within your course? Contact your your instructor. Contact information can be found in your Canvas course.


If your faculty member is using Zoom for your course, you can test your Zoom connection here

Academic Success

Office 365

You have access to WordPowerPointCalendar, and more through RBC’s subscription to Office 365.  All these tools can be found by logging into Statesmen Mail and click the menu button in the upper-left corner of the screen:


For all online tutoring services, students should plan for a response within 24 hours.

  • Smarthinking Tutoring is available in all Canvas sites on the left-side panel of each course. This service is available 24/7.
  • The Writing Center is available by submitting questions via email at, though they are encouraged to use Smarthinking for proofreading and copy editing. 
  • Math & Science Tutoring will be shared on a later date. Until then, please use Smarthinking Tutoring.

Additional Support

Campus Resources


Advising is still available.  Please contact your Learner Mentor to set up an appointment.  


The RBC Library is operational and available to you.  Please visit the Library Support: COVID-19 page for information on building hours and services.  Services available remotely include, but are not limited to:

Please visit our homepage to access all of our online services and resources. 

Dining Services

Type information about what's going on with dining services here. Hours, delivery, etc. 

Student Activites

We will continue to host student activities in a virtual format.  Please check your RBC email for information. 


For counseling information, please visit the Counseling website.  Tele-counseling and virtual counseling are available.

Disability Services

Students needing to discuss any disability related services or accommodations should visit the Disability Services website